myHomework Student Planner

Help & Support

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If you are having problems with myHomework, you can always email us directly and we'll get back to you as soon as possible.

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Quick question? Tweet at us, and we’ll be sure to get right back to you. Twitter is also a great way to stay up-to-date with myHomework.

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Top Questions

I purchased premium but my account isn't upgraded. What should I do?

A small percentage of inapp purchases in the various app stores fail to register with myHomework's servers.

If this happens to you, forward a copy of your receipt or a screenshot proving your purchase along with your myHomework email or username to contactus@myhomeworkapp.com and we will get the payment applied.

How can schools use myHomework?

Schools with any type of device policy can replace or supplement the paper student planner with myHomework.

Schools having success deploying myHomework for schools. More information is available at myhomeworkapp.com/schools

Can parents monitor progress of their child?

A parent can monitor their child's self-reported progress if they have access to the account. This means they can either set the account up or ask their child for account access.

If the student is connected to a teacher's class via Teachers.io, then parents can quickly see everything their child needs to do for that course. The student cannot delete any of the class's assignments, lessons, or tests; he/she can only mark items as completed.

More information is available at myhomeworkapp.com/parents.

Can students under 13 use myHomework?

Yes, with a parent or guardian's help and approval.

An email address is required to create an account in order to support password recovery.

More information is available in the terms of use.

Do you have a letter to help explain myHomework to parents?

Here are a couple of sample letters:

Can the ads be removed?

Yes! Ads allow students to use the apps and sync with myhomeworkapp.com for free.

For $4.99 US, any account can have the advertising removed for one year. Payment can be made as an in-app purchase from the iPhone, iPod, iPad or any Google Play device. Other device types or website users should visit https://myhomeworkapp.com/remove-ads

We also have options to remove the ads in bulk for schools or communities. Visit our Group Discounts or Schools Page for more information.

What are the benefits of an account?

The myHomework apps allow students to get started without signing up for an account.

However, we recommend active users get an account for:

What should I do if a teacher or school isn't listed?

myHomework is first and foremost a student planner. Any student can enter their classes and homework themselves to help stay organized.

The ability to automatically receive due dates, files and announcements a teacher shares is one of the many additional benefits myHomework offers over paper planners and other planner apps. If you would like your teacher or school to get involved, speak to them about it. You can also invite your teachers to use Teachers.io when adding a class from the myHomework app.

My device is having problems syncing. What should I do?

If you log into myhomeworkapp.com, that is all of the data that has synced for your account.

For most device related sync problems, the easiest thing to do is to logout and log back in. This will reset the device to the same data as what's shown on myhomeworkapp.com.

If that does not work, uninstall the app, download the app again and try logging in.

If the problems continue, contact us from within the app.

How can I delete my account?

To delete an account, visit myhomeworkapp.com/settings

Can I sync myHomework to a different calendar?

Yes. Premium accounts can visit their Calendar Settings, enable external calendar access and then follow the directions to subscribe. Any calendar that can subscribe to an .ics url should be able to sync information from myHomework.

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